All orders are shipped within 24 hours Monday – Friday 9am – 4pm. We aim to ship orders placed before 12pm Monday – Friday same day.
UK MAINLAND PRICES
NEXT WORKING DAY £5.95
NEXT WORKING DAY BEFORE 12 £8.95
If the parcel is over 20kg we reserve the right to revise the above delivery charges. In this instance a we will contact you and let you know about any additional charges. You will of course be able to cancel your order if the new delivery charge is not acceptable.
(Scottish highlands/Islands & Northern Ireland are not next day services 2-5 days should be allowed may be charge extra please contact first)
please note these postcode are charged at extra cost please contact us
SCOTTISH HIGHLANDS AB36-38/AB55-56/FK17-21/IV1-39/IV52-54/IV63/KW1-14/PA21-40/PH19-26/PH30-41/PH49-50
SCOTTISH ISLANDS HS1-9/IV40-51/IV55-56/KA27-28/KW15-17/PA20/PA41-49/PA60-78/PH42-44/ZE1-3
NORTHERN IRELAND ALL BT POSTCODES
CHANNEL ISLES ALL POSTCODES
ISLE OF MAN ALL POSTCODES
ISLE OF WIGHT ALL POSTCODES
SCILLY ISLES ALL POSTCODES
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. Every effort is made to keep stock levels up to date on the website.
We do ship International orders. To get a shipping quote you need to contact us via email email@example.com to get a quote cost of your order based upon its weight and destination and display the total cost in the cart. Please note that non-EU residents must provide a personal ID, EIN or tax number. This is a requirement of Customs and the couriers and failure to supply this information may result in delayed dispatch. You’ll receive an email tracking email after collection.
If you’ve not received your order within 7 working days of receiving the dispatch e-mail please contact us immediately.
Finally we advise you to check the contents of the order with the inventory sent with the goods. In the rare instance that goods are missing, please contact us within 24 hours and we will happily send out the missing goods at no extra cost to you.
If goods are damaged or faulty please inform us within 24 hours of receiving your order.
Please refer to our terms and conditions for more information.