Delivery Information

Delivery Information

Orders which have been placed prior to 15:00 will be processed the same working day, and we endeavour to dispatch your parcel on this same working day. This may not always be possible, such as in busy periods, including (but not limited to) Black Friday, the month of December, and during other promotions. If your order is urgent, please call us first to check delivery times.

We offer two standard delivery options for mainland UK customers (Excluding N.I and Rural Parts of Scotland And Wales) as well as a express delivery options.

  • Standard Delivery if cart is under £100 gross – £5.95 inc VAT
  • Standard Delivery if cart is over £100 gross – Free (Please note during sale periods where our items are discounted, free shipping is disabled and this option won’t be available)
  • Express Delivery 0.01 – 29.99 KG £6.95 (1-2 Working Days)
  • Express Delivery 30.00 – 59.99 KG £13.90 (1-2 Working Days)
  • Express Delivery 60.00 – 89.99 KG £20.85 (1-2 Working Days)

 

If your order is over 30kg we reserve the right to revise the above delivery charges. In this instance a we will contact you and let you know about any additional charges. You will of course be able to cancel your order if the new delivery charge is not acceptable.

(Scottish highlands/Islands & Northern Ireland are not next day services 2-5 days should be allowed may be charge extra please contact first)

please note these postcode are charged at extra cost please contact us

SCOTTISH HIGHLANDS AB36-38/AB55-56/FK17-21/IV1-39/IV52-54/IV63/KW1-14/PA21-40/PH19-26/PH30-41/PH49-50

SCOTTISH ISLANDS HS1-9/IV40-51/IV55-56/KA27-28/KW15-17/PA20/PA41-49/PA60-78/PH42-44/ZE1-3

NORTHERN IRELAND ALL BT POSTCODES

CHANNEL ISLES ALL POSTCODES

ISLE OF MAN ALL POSTCODES

ISLE OF WIGHT ALL POSTCODES

SCILLY ISLES ALL POSTCODES

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. Every effort is made to keep stock levels up to date on the website.

International Delivery

We do ship International orders. To get a shipping quote you need to contact us via email sales@a1detailing.co.uk to get a quote cost of your order based upon its weight and destination and display the total cost in the cart. Please note that non-EU residents must provide a personal ID, EIN or tax number. This is a requirement of Customs and the couriers and failure to supply this information may result in delayed dispatch. You’ll receive an email tracking email after collection.

If you’ve not received your order within 7 working days of receiving the dispatch e-mail please contact us immediately.

Finally we advise you to check the contents of the order with the inventory sent with the goods. In the rare instance that goods are missing, please contact us within 24 hours and we will happily send out the missing goods at no extra cost to you.

If goods are damaged or faulty please inform us within 24 hours of receiving your order.

Please refer to our terms and conditions for more information.

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